Organising your wedding should be enjoyable for all, but it can be expensive and stressful.
Working in Trading Standards, I have spoken to many recently married couples and their families about what’s gone wrong. Things to consider when you are making the arrangements include:
If ordering on-line – order it well in advance. Make sure the company gives you 14 days to return it if you don’t like it and find out if you need to pay to return it. Pay by credit card for protection against purchases from rogue websites or if the company goes out of business before you get your dress.
If your dress is bespoke check that your dressmaker be available to speak to on the day. I once spoke to someone whose zip broke on the day and her family had to sew her into the gown. Local dressmakers may agree to be available on the day to deal with any last minute issues.
Venues and wedding planners
Research your venues and wedding planner before you engage them to host your day. While they may offer you the earth and at a reduced price – were they recommended and have you checked their reviews online? Ask for a portfolio proving their claims of being able to create a beautiful wedding reception. Pay by credit card, even if it is just the deposit. If anything goes wrong on the day and you are entitled to your money back, the credit card company has joint liability for the mistakes made by the venue or planner. They should then help you with the refund.
Catering can cause a few issues too. If you or any of your guests have allergies to any ingredients we would suggest you record this in writing to the venue. Make sure you get this information from your guests in advance so the chef at the venue has time to prepare.
Hopefully any wedding that you organise will all go according to plan but if anything does go wrong and you need advice you can speak to the Citizens Advice Consumer Service on 03454 040506.
Claire Kendall, Trading Standards, Milton Keynes